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frequently asked questions

FAQs

For questions or comments regarding product or order information, please Click Here or call 800.955.2358 for assistance

Please Click Here to contact Customer Care or call 800.955.2358

Orders placed with Ground Shipping ship within 3-5 business days.

Any Next Day or 2nd Day orders placed before 2pm CST time will ship same day, orders placed after 2pm CST will ship the next business day.

An email confirmation will be sent to the email address provided at the time of the order containing your UPS Tracking Number.  Please visit www.ups.com for shipment details.

At this time, Martin Dingman does not ship orders internationally.

Yes. At Martin Dingman, we strive to make the return / exchange process as simple as possible. Click Here to view our policy.

Martin Dingman accepts payment via all major credit cards and PayPal.

Martin Dingman has made every effort to accurately display products featured on this web site. However, the capabilities of each individual computer monitor vary and may affect the colors you see on your screen. Martin Dingman cannot guarantee that your monitor's display of any color, texture, or merchandise details will be accurate. Please remember, that Martin Dingman unconditionally guarantees your satisfaction with any purchase. Our guarantee is simple: If for any reason you are not completely satisfied with your purchase, please return the item for an exchange or refund.  Click Here to review our Return Policy.

Martin Dingman footwear is available in sizes 8 - 13 medium widths.  Visit a Martin Dingman retailer to have your feet measured accurately.  Click Here to find a store near you.  After your footwear size has been properly determined, follow the size guidelines found on each shoe page. 

You should purchase a belt one size larger than your pant size. Example: A man who wears a size 34 pant should buy a size 36 Martin Dingman belt. Our belts are sized from the buckle end of the belt (not including the buckle length) to the center hole near the tip of the belt.

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